Privacy Policy

Information We Collect

We collect personal information that you provide to us when:

• You submit an enquiry through our website
• You apply for a loan or financial service
• You communicate with us via phone, email, or in person
• You use our calculators or tools
• You subscribe to our newsletter

This information may include your name, contact details, employment information, financial details, and other information necessary to assess your loan application and provide our services.

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Our Security Measures Include:

• Secure data storage with encryption and access controls
• Secure transmission of data using SSL/TLS encryption
• Regular security assessments and updates
• Staff training on privacy and data protection
• Strict confidentiality agreements with staff and partners
• Compliance with Australian Privacy Principles

We may disclose your personal information to:

• Lenders and financial institutions for the purpose of assessing and processing your loan application
• Our aggregator, Finsure Finance & Insurance Pty Ltd (Australian Credit Licence No. 384704)
• Service providers who assist us in operating our business (e.g., IT providers, marketing services)
• Professional advisors such as lawyers and accountants
• Government agencies and regulators as required by law
• Credit reporting bodies in accordance with credit reporting legislation

We will not sell your personal information to third parties.

Under the Privacy Act 1988 and the Australian Privacy Principles, you have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct any inaccurate or incomplete information
• Complaints: You can lodge a complaint if you believe we have breached your privacy
• Opt-out: You can opt out of receiving marketing communications at any time

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our website is used. These technologies may collect:

• Your IP address and browser type
• Pages you visit on our website
• Time spent on our website
• Referring website addresses

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:

If you are not satisfied with our response to your complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.